Privacy Policy
1. Information We Collect
We may collect personal information through our website, forms, phone calls, and SMS communications, including:
- Full name Phone number (including mobile number)
- Email address Physical address
- Project details and preferences
- IP address, browser type, and browsing behavior (via cookies and analytics tools)
2. How We Use Your Information
We use your personal information for the following business purposes:
- To respond to inquiries and provide painting service estimates
- To confirm appointments and deliver project updates
- To send SMS and email communications (with your consent)
- To send promotional offers or service announcements (if you opt in)
- To improve our website, services, and customer experience
- To comply with legal obligations and prevent fraudulent activity
3. SMS Communications
If you provide your mobile number and explicitly consent to receive text messages, LAV Spokane Painters may send you SMS messages related to:
- Service confirmations or updates
- Appointment reminders
- Promotional offers and service announcements
SMS consent is not shared with third parties or affiliates. You may opt out at any time by replying “STOP” to any SMS message you receive from us. Message and data rates may apply depending on your carrier plan.
4. Sharing of Personal Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Authorized third-party vendors or service providers who support our operations (e.g., scheduling, hosting, email/SMS delivery) under strict confidentiality agreements
- Legal or regulatory authorities when required to comply with applicable law
We do not share your SMS consent or mobile number with third parties or affiliates for any marketing purposes.
5. Data Security
We maintain administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or modification. Our website uses SSL encryption and other industry-standard security protocols.
6. Your Rights and Choices
You may exercise the following rights at any time:
- Request access to your personal data
- Request correction or deletion of your information
- Withdraw consent for marketing communications, including SMS or email
To exercise your rights or for any privacy concerns, please contact us at:
📞 (509) 610-0799
7. Cookies and Analytics
We may update this Privacy Policy from time to time to reflect changes in law or our services. The latest version will always be posted at:
8. Updates to This Privacy Policy
9. Accessibility of the Privacy Policy
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control the use of cookies through your browser settings.
- A link to this Privacy Policy is included in the footer of every page on our website.
- This policy is also linked near all web forms where personal data or SMS consent is requested, ensuring easy access before users submit their information.